Your privacy, our priority at Mitchy Floors Ltd
At Mitchy Floors Ltd, we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or contact us. We believe in transparency and want you to feel confident about the privacy of your details.
Information we collect
When you interact with Mitchy Floors Ltd, whether by visiting our website, placing an order, or getting in touch, we typically collect certain information. This includes your name, contact information (such as email and phone number), addresses for delivery or service, payment details for transactions, and specific project information related to your flooring needs. We may also gather basic website usage data to help us improve your online experience.
How we use your information
The primary reason we collect your information is to provide you with exceptional service and high quality flooring solutions. We use this data to process your orders, arrange installations, manage deliveries, and respond to your enquiries. Your information also helps us to personalise your experience, offering tailored product recommendations and improving our website's functionality. We may also use your details to send you updates about our services or promotions, but only if you have opted in to receive such communications.
Our commitment to your security
At Mitchy Floors Ltd, we understand the importance of keeping your personal information secure. We implement robust security measures, including encryption and secure servers, to protect your data from unauthorised access, disclosure, alteration, or destruction. We regularly review our security practices to ensure your information is always handled with the utmost care. We never sell your personal data to third parties and only share it with trusted partners when necessary to fulfil our services, such as delivery companies.